Manager, Product Management

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Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Manager, Product Management

The Global Optimization team seeks to accelerate growth in digital commerce. We collaborate with product, marketing and consulting colleagues to optimize digital commerce with target customers in key countries. Consumers are making digital purchases across a wide range of channels/devices every day from online marketplaces, food delivery, entertainment and more. When you join us, you will be a key contributor in driving this evolution.

The Manager will have responsibility for executing key optimization initiatives. By using analytical thinking, strategic storytelling and cross-functional leadership skills, the Manager will drive immediate and longer-term impact.

• Do you want to use your big data/analytical skills to influence business strategies?
• Do you thrive leading high visible, high impact initiatives with global partners?
• Do you want to be at the forefront of a global shift towards digital commerce?
   

The Role Of The Manager Is To

• Identify impactful and scalable opportunities to optimize Mastercard digital commerce growth with key issuers, merchants and/or acceptance partners.
• Analyze campaign effectiveness and recommend best practices for optimization.
• Drive initiatives collaborating with market teams and cross-functional partners including Product & Engineering, Data & Services, Marketing, and Finance.
• Monitor results, prepare executive reports, & conduct business reviews with internal & external clients. Develop case studies & share best practices globally.
• Author and develop thought leadership and customer focused sales materials.
• Lead communication, training and employee engagement activities.
   

Essential Knowledge And Experience

• Bachelor’s Degree, MBA preferred.
• Experience with proven track record in product management, product marketing or consulting leading initiatives from strategic planning through tactical execution.
• Solid quantitative analysis skills and financial acumen with track record of translating data into compelling insights, market assessments, and funded business cases.
• Extensive project management & problem-solving skills with a record of success managing multiple projects with external & internal clients simultaneously.
• Strong knowledge of digital commerce: consumer needs/behaviors, industry trends like AI, digital marketing trends, and pain points for Issuers, Merchants, Acquirers &/or Payment Facilitators.
• Advanced Microsoft Excel, Pivot table/macros, Powerpoint, Thinkcell
   

Skills/capabilities

• Self-starter and team player.
• Outstanding written and verbal communication skills.
• Forward thinking, creative problem solver with business acumen to drive positive results and innovative product conceptualization.
• Global mindset with international experience and/or multi-lingual capabilities a strong plus.
   

Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And Therefore, It Is Expected That The Successful Candidate For This Position Must

Every person working for, or on behalf of, Mastercard is responsible for information security.

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.