Operations Associate - Greenwich, CT

Overall Purpose of the Job:

Provide accurate and consistent support for Capula Trading Desks; ensure all trades are processed on trade date and resolve any queries or issues relating to trade capture, settlement and event processing; understand the controls and procedures and adhere to them; support operational onboaring for new products, counterparties and third party providers; support projects relating to system or process enhancements and re-engineering of operational flows.

Duties and Responsibilities:

The primary duties and responsibilities are:

• Understand trade flow process for all products traded by Front Office for different Capula funds/accounts and the role of Prime Brokers, Clearers and Administrators.
• Be able to prioritise and make sure that all tasks are done in a timely and efficient manner with every checklist item covered by end of day. Send out hand over EOD emails as per internal procedures.
• Ensure that all new trades booked on the Blotter or Titan are matched with trade recaps (electronic platforms where applicable) and captured in Front and administrator's system correctly.
• Process unwinds and novations as per Front Office requests in the internal systems, Mwire/ICE (if applicable) and liaise with external parties to complete it with novation protocol emails etc.
• Understand FIX connections and CSV upload process with applicable brokers and be able load files and resolve any issues relating to them.
• Monitor Front expiry reports and broker notifications for all products, liaise with FO and process expiries as per internal procedures.
• Monitor MTM, Mwire, ICE and Omgeo and ensure that all trades are matched and affirmed on trade date, otherwise chase counterparties or traders for any outstanding actions and monitor the deals until done.
• Monitor group inbox and process emails relating to Operations Flow Team, including, but not limited to trade recaps, upload messages, queries, requests and reports.
• Monitor system alerts (Titan, Blotter, emails) throughout the day and make sure the all trade breaks are resolved by EOD.
• Resolve trade discrepancies and any position related queries with Front Office, Product Control, Market Risk, Administrators, Prime Brokers or counterparties.
• Process wire transfers as authorized.
• Ensure all bonds for managed accounts are booked, instructions are sent to custodians, approved and released.
• Closely work with Operations Control team to take over the process of instructing Treasury moves, Repo Financing boxing and de-boxing via portals, emails (or other means) to Custodians, Administrators and Prime Brokers after UK EOD.
• Ensure timely resolution of Repo and Bond queries before settlement cut off time.
• Monitor Bond and Repo settlements applicable for USD and CAD currencies for all funds and managed accounts; closely work with prime brokers and custodians to make sure all trades, including Treasury moves and boxing/de-boxing trades settle.
• Understand futures delivery process and become the main contain person in US for applicable deliveries in USD and CAD currencies.
• Escalate any unresolved items to the US Shift Supervisor in timely manner.
• Be able to learn and support new products/processes when and if they are onboarded for Capula funds/accounts.
• When required, support the onboarding of new products, counterparties or third party providers in the operations team and work with relevant internal teams, administrators and prime brokers to integrate them into the flow.
• When required, work on projects relating to system enhancements and re-engineering of the operational flows.

Education and Skills:

• Good degree at a well-recognized university with strong academic background.
• Experience within operations at a Fixed Income Hedge Fund.
• CFA qualification desirable
• Evidence of other financial qualification desirable to understand securities
• Strong knowledge of financial products including FX, CDS, IRS, TRS, VAR swaps and equities.
• Previous management and supervisor responsibilities.
• Ability to cultivate relationships both internally and externally to support the business requirements
• An individual adept to knowledge sharing with other team members
• A fast thinking and analytical individual
• Numerate
• Excellent interpersonal and communications skills. Must speak English Fluently.
• Quick decision making skills and willingness to assume responsibility and take ownership of tasks assigned.
• Ability to work under pressure.
• IT Skills - Excel, Word, Bloomberg, Outlook, MarkitWire, Ice, administrator systems, as well as various other industry systems provided by other Financial Institutions